SleepSync, the app to help busy people keep track of their sleep health.

Solo Project

Role. User Researcher

UX Designer

UI Designer

Timeline 10 Days

Tools Figma

Figjam

Zoom

Deliverables

Low Fidelity Prototype

Low Fidelity Wireframes

Usability Report

Problem

Neil is a busy working father with limited amounts of time trying to balance fatherhood and his own health.

After conducting 3 user interviewing with young adults, the results were equivalent. Through the interviews cost played a big role.

Results

When testing the prototype 2/3 of the users mentioned that there needs to be an option for new users to register for the app.

Process

Initial Research: I conducted three in-depth interviews with individuals who have used a variety of health-focused apps to improve their overall well-being. These users shared their experiences with different types of apps designed to track fitness, manage mental health, and monitor sleep patterns. Through these conversations, I gained valuable insights into the features they found most helpful, the challenges they faced with usability, and the gaps they identified in the current app offerings. This research helped shape a deeper understanding of the needs and preferences of users, which will guide the development of an app tailored to better support health and wellness goals.

User Quote:

“Wanting to find an app that improves my sleep”.

Key Findings:

Synthesizing the data from interviews revealed that the cost of health apps significantly influences users' willingness to adopt and continue using the product. Users expressed concerns about affordability, especially in the context of tight budgets, which impacted their decision to use paid health apps.

Here’s an expanded and refined version of your statements:

Wireframing:

Based on the feedback from the user interviews, I created a low-fidelity prototype focused on improving sleep health. This prototype aimed to address key user needs and preferences, incorporating features that could enhance tracking, insights, and overall user experience related to sleep quality. The wireframe prioritized simplicity and ease of navigation to ensure the app would be both intuitive and effective for users.

Usability Testing:

After developing the prototype, I conducted three scripted usability interviews with participants to gather feedback on the design and functionality of the app. During these sessions, I presented five key screens to the participants and observed their interactions, paying close attention to their navigation patterns, reactions, and any areas of confusion. The goal was to refine the design based on real user input and identify any issues or opportunities for improvement before moving into the next stages of development.

What I learned

Interview Skills

This being my first UX project at Prime, I encountered moments where I struggled to keep the conversation flowing, especially when participants didn’t have much to share. I realized the importance of asking open-ended questions and giving participants time to reflect and elaborate. Over time, I became more comfortable with silence and learned how to probe effectively to encourage deeper insights.

Picframe, a welcome gift to recollect and holds the memories of Prime students.